Wednesday, April 18, 2018


Kings carpet pushing harder on resolution.

We know what you are thinking.  You are thinking we have forgotten our New Year’s Resolution.  Most people, sadly, have long forgotten about their resolutions and have moved on with their lives.  Not us at Kings Carpet Solutions.  We are still working hard on our resolution to provide even better customer service, superseding our already stellar work we provide to our customers.  We intend to push harder than before.

That brings us to this month’s blog.  We have looked pretty hard at carpet cleaning techniques and tips, but we want to share a bit about what we do on a daily basis to bring you, the customer, the care and quality of service you have come to expect from us.  This is a bit about why it may take us some time to get to you and to your carpet cleaning appointment.

We start our day like most days.  We arrive at work and check the schedule.  Our customers who have scheduled cleaning often are first on the list, so we try to get to them first.  Our newer customers are worked into the schedule of the day.

We then turn our attention to our service vehicles.  We want to be 100 percent sure that we have everything to get the day going.  Even missing one part of our inventory check could set us back significantly from getting to our valued customers, so we take our time with this step.  It may take a bit longer, but we like to err on the side of caution when it comes to being ready to meet our customer needs.

We offer a service.  Those who provide a service often have issues that arise.  Mostly our issues come from the fact we strive to meet our resolution on customer service.  We cannot leave until our customer is 100 percent happy.  This is quickly resolved by staying until the work is done but doing so can put us behind by as much as a few hours.  This is not something we like to admit, but it happens.

Other times it could be a myriad of reasons that we are behind on coming to your home to clean carpets.  We will not cut corners to get to more customer homes.  We stand behind our work and insist on not compromising our standards.




www.kingscleaningsolutions.com

Friday, March 9, 2018

Kings Cleaning Solutions, Customer service is more than just treating the customer fairly.

We hope your New Year’s Resolutions are in full swing and maintaining them has not been an issue.  Faithful readers of our blog know we take our work and customers very seriously, and we are working harder and harder every day to keep our customers happy.

You may well recall our New Year’s Resolution was to provide even better customer service than in the previous year.  This is going to be very difficult because we already strive to provide the best possible customer service in the carpet cleaning industry.

This brings us to this post.  There is a great deal of conversation about customer service, but too often, customer service is not clearly defined.  We are going to attempt to define customer service today.

Customer service is more than treating the customer fairly.  It is taking every element of the customer’s desires, needs and requests into consideration.  If it is feasible and within reason, there is no question that those three things will be met with a smile.

Customer service is also taking pride in what we do for the customer.  We have homes and carpet.  We have a solid idea and understanding of what carpet should look like at the end of a thorough, professional cleaning.  This idea in mind, we take it upon ourselves to have the customer’s carpet looking the exact same way or even better.  With our top of the line, professional equipment , it is very easy to make carpet look as if it were installed the day before yesterday and keep it looking this way for years to come.


Most of all, we have to understand the customer’s role in our work.  It is the customer that puts food on our tables, pays the utility bill and keeps clothes on our backs.  Without the customer, we would be dead in the world.  This means having our customers satisfied at all times means we are able to be equal parts of the local community, something we take pride in being able to say. Contact us today for any of your carpet or floor care needs.

Wednesday, February 28, 2018

Carpet Cleaning Services Kokomo IN



King’s Cleaning Solutions carpet cleaning service is hassle-free, convenient, and quick. Your house is back to normal in a jiffy. We’ll even return your furniture to its initial position. It is another reason why King’s Cleaning Solutions carpet cleaning service will set the standard in quality carpet care.

Saturday, February 10, 2018

Tile Flooring Cleaning Tips

Walk into a home with tile floors and showers, and you immediately have a feeling of something different and special that sets the home apart.  Tile is the ultimate for homes given all of its positives.  Your friends at King’s Cleaning Solutions want to be your partner in keeping your tile looking good between your regular scheduled cleanings.  We can easily add tile cleaning to your regular carpet cleaning without issue.  Call and schedule.
Meanwhile, we want you to have your tile looking as good as the day you had it installed in the home.  We have three great suggestions to you along with an excellent bonus suggestion.  Read on to learn what we are talking about.
#1 – Be proactive with spills
We all know to clean spills quickly as possible, but tile is more important than some other flooring types.  Tile and the grout between the tiles are very porous, and liquids will soak in and stain.  Clean your spills once they happen not when it is convenient for you.
#2 – Speed up the shower
We love the shower just like you do.  There is something about hot water cascading down your back after a long day that we love as well.  It pains us to make this suggestion, but it is not without merit.  Mold and mildew love warm and humid locations, and a soaking shower is exactly where this happens.  Turn on the exhaust fan and limit time in the shower for the best way to keep your mold and mildew at a minimum.
#3 – Squeegee
If you don’t know what a squeegee is, it is the side of the windshield wiper that wipes the water away.  Cleaning the inside of the shower and door after each shower will keep your tile clean and mildew free.  Use a 50/50 mix of vinegar and water once a week after squeegeeing to give the fight against mold and mildew a boost.
Bonus Tip – King’s Cleaning Solutions
Shameless plug we know, but it should not come as a surprise to you that we are the bonus suggestion.  Since we are already coming to your home to clean your carpets on a regular basis, why not have us take care of your tile and grout?  We can kill two birds with one stone and make your home look doubly beautiful.

Thursday, January 4, 2018

Proper Planning is a Must for Any Home Improvement Project



Once you have lived in your home for some period of time, you will realize that you need to go in for some form of home improvement so that your home is that much more comfortable and nicer to live in. Such needs can come from betterment in your own economic situation, the need for better facilities, additions to the family or even health requirements of invalids or the elderly.

Any home improvement project must be undertaken after it has been thoroughly discussed with family members. You then need to completely plan it, budget it and then execute it. Planning will need you to decide on the floor, walls and ceiling of any addition or modification to existing rooms. Then you need to decide on themes, colors and materials that you want for the improved area. A final step will need you to decide on the furniture and accessories that are needed to make your home improvement area into one that is very usable.

Detailing all the required improvements can help you to arrive at a budget and likely cost. This will help you in case you need to arrange additional finance. Some home improvements can be funded through second mortgages if you have built up sufficient equity on the first one. This will ease financial problems, but will increase your monthly outgoings. Be sure that you can afford this, before you decide on this way of financing your home improvement.

Once you have done the detailed planning and arrived at your means of financing, you need to move the next stage of implementation. Any home improvement can be quite a pain in the neck, if you are continuing to live in the home, while the work is being done. If you can find temporary accommodation elsewhere this can help things to be done faster. If however, you need to continue to live in the home, see if you can create sufficient space for the work to be carried out. You also need to be sure that sufficient attention is paid to safety, especially if there are children and pets in the home.

Home improvement projects can be carried out by professionals or by avid DIYers who get the additional kick out of improving their home. If you have professionals doing the work, ensure that you have a proper schedule, that is suitable to the family. If you are doing it yourself, your home improvement will probably be restricted to weekends and other free time and may take a much longer period of time.  You may then need to be even more careful when you buy the required material, so that you do not fall short of vital components at awkward times.

A lot of debris and dirt and dust is created by most improvement projects. You must make sure that such debris is never allowed to accumulate and create poor hygienic conditions. This can otherwise turn into health hazards. Materials and fitments can quite often also become concerns for safety and security and this aspect also needs to be sufficiently addressed.