Is My Carpet Clean

We appreciate you as a customer and a regular reader of our blog. You have scheduled your carpet cleaning with King’s Carpet Cleaning and are very satisfied with our work. We are, after all, sticking to our resolution we set back in January. See? We haven’t forgotten it!

This month we are going to look at a question. It is a difficult question for anyone in the service industry to answer. Having a customer ask this question is painful. In our industry it is no different.

The question?

“How can I be sure my carpet is clean?”

This is a nightmare for the carpet cleaning industry. Cleaning carpet is how we make a living. It is how we pay our own bills each month. Poor performance on our part is death in this industry.

As difficult as it is, we are going to address this question for you. It is a hope that you will never ask.

How will you know your carpet is clean? This is a very easy question to answer.

Kings Cleaning Solutions uses more than a single step in cleaning carpets. It is a process, and a process that we take very seriously. Here are the steps we take.

1. Vacuum – Your home vacuum is sufficient for what it does, but our professional, commercial grade vacuum really gets dirt and grime up as well as stir the remaining dirt and grime from the carpet fibers.


2. Treatment – We have a special solution that we put down on the carpet. It dissolves dirt and oils. This treatment sits to work properly and fully.


3. Neutralize – The treatment is serious stuff, so we have to neutralize it before we can move on. Don’t fret; everything we do is 100 percent safe for you and your family.


4. Extraction – Now we bring in the equipment that most people associate with carpet cleaning. This is our machine that pulls the dirt, grime, oil and other unsightly messes from your carpet. The actual cleaning step.


5. Air dry – We can bring in drying machines that will dry your carpet in about an hour, or you can elect to allow the carpet to dry on its own – about four to six hours time.

If after this you are still not satisfied with the carpet cleaning, contact us. We will come back to your home or business and make it right.

Eco-friendly Carpet Cleaning

So you have decided to take better care of the environment and work towards a better future. This is great. What to do about the home carpet? Most of the chemicals used to clean carpets deeply and well from commercial carpet cleaning services are not necessarily eco-friendly. This is not to say there are not eco-friendly carpet cleaning services.

What King’s Cleaning Solutions does is offer both an eco-friendly design and standard carpet cleaning services. You may want to keep your carpets in top condition during your regularly scheduled carpet cleaning services. If so, keep reading for the top ways to have your carpets kept clean in an eco-friendly fashion.

1. Vacuum – This is a no brainer. Everyone knows to vacuum their carpet regularly. It is also the most eco-friendly way to help keep carpets looking good between carpet cleanings.

2. Spot treatment – There are a few things you can do for spots until King’s Cleaning Solutions makes it back around to your home. Depending on the type of stain, you will have options for what to use when cleaning. Salt is best for mud and wine; club soda works on coffee stains; cornstarch is the best for a grease stain.

3. Baking soda – The old standby for odors works perfectly well on your carpets. If you have pet stains and odors, sprinkle baking soda on the offending area and let sit. Vacuum as normal. This will take care of the problem quickly and in an eco-friendly way.

4. Make your own carpet cleaner – We want to stress to you that this is only a temporary solution and one that will hold you over until we can get back to your home carpet for a deep, thorough cleaning. Mixing baking soda, distilled water and an eco-friendly liquid soap is the way to go. Put into a spray bottle and use on spots in the home. Simple.

5. Call Kings – We would hope that you are already using our services on a regular basis. If not, we encourage you to contact us today. We will come out, perform an inspection and provide you a quote that is both competitive and reasonable for your needs.

Kings carpet pushing harder on resolution.

We know what you are thinking.  You are thinking we have forgotten our New Year’s Resolution.  Most people, sadly, have long forgotten about their resolutions and have moved on with their lives.  Not us at Kings Carpet Solutions.  We are still working hard on our resolution to provide even better customer service, superseding our already stellar work we provide to our customers.  We intend to push harder than before.

That brings us to this month’s blog.  We have looked pretty hard at carpet cleaning techniques and tips, but we want to share a bit about what we do on a daily basis to bring you, the customer, the care and quality of service you have come to expect from us.  This is a bit about why it may take us some time to get to you and to your carpet cleaning appointment.

We start our day like most days.  We arrive at work and check the schedule.  Our customers who have scheduled cleaning often are first on the list, so we try to get to them first.  Our newer customers are worked into the schedule of the day.

We then turn our attention to our service vehicles.  We want to be 100 percent sure that we have everything to get the day going.  Even missing one part of our inventory check could set us back significantly from getting to our valued customers, so we take our time with this step.  It may take a bit longer, but we like to err on the side of caution when it comes to being ready to meet our customer needs.

We offer a service.  Those who provide a service often have issues that arise.  Mostly our issues come from the fact we strive to meet our resolution on customer service.  We cannot leave until our customer is 100 percent happy.  This is quickly resolved by staying until the work is done but doing so can put us behind by as much as a few hours.  This is not something we like to admit, but it happens.

Other times it could be a myriad of reasons that we are behind on coming to your home to clean carpets.  We will not cut corners to get to more customer homes.  We stand behind our work and insist on not compromising our standards.

www.kingscleaningsolutions.com

Kings Cleaning Solutions, Customer service is more than just treating the customer fairly.

We hope your New Year’s Resolutions are in full swing and maintaining them has not been an issue.  Faithful readers of our blog know we take our work and customers very seriously, and we are working harder and harder every day to keep our customers happy.

You may well recall our New Year’s Resolution was to provide even better customer service than in the previous year.  This is going to be very difficult because we already strive to provide the best possible customer service in the carpet cleaning industry.

This brings us to this post.  There is a great deal of conversation about customer service, but too often, customer service is not clearly defined.  We are going to attempt to define customer service today.

Customer service is more than treating the customer fairly.  It is taking every element of the customer’s desires, needs and requests into consideration.  If it is feasible and within reason, there is no question that those three things will be met with a smile.

Customer service is also taking pride in what we do for the customer.  We have homes and carpet.  We have a solid idea and understanding of what carpet should look like at the end of a thorough, professional cleaning.  This idea in mind, we take it upon ourselves to have the customer’s carpet looking the exact same way or even better.  With our top of the line, professional equipment , it is very easy to make carpet look as if it were installed the day before yesterday and keep it looking this way for years to come.

Most of all, we have to understand the customer’s role in our work.  It is the customer that puts food on our tables, pays the utility bill and keeps clothes on our backs.  Without the customer, we would be dead in the world.  This means having our customers satisfied at all times means we are able to be equal parts of the local community, something we take pride in being able to say. Contact us today for any of your carpet or floor care needs.

Carpet Cleaning Services Kokomo IN

King’s Cleaning Solutions carpet cleaning service is hassle-free, convenient, and quick. Your house is back to normal in a jiffy. We’ll even return your furniture to its initial position. It is another reason why King’s Cleaning Solutions carpet cleaning service will set the standard in quality carpet care.

Tile Flooring Cleaning Tips

Walk into a home with tile floors and showers, and you immediately have a feeling of something different and special that sets the home apart.  Tile is the ultimate for homes given all of its positives.  Your friends at King’s Cleaning Solutions want to be your partner in keeping your tile looking good between your regular scheduled cleanings.  We can easily add tile cleaning to your regular carpet cleaning without issue.  Call and schedule.

Meanwhile, we want you to have your tile looking as good as the day you had it installed in the home.  We have three great suggestions to you along with an excellent bonus suggestion.  Read on to learn what we are talking about.

#1 – Be proactive with spills

We all know to clean spills quickly as possible, but tile is more important than some other flooring types.  Tile and the grout between the tiles are very porous, and liquids will soak in and stain.  Clean your spills once they happen not when it is convenient for you.

#2 – Speed up the shower

We love the shower just like you do.  There is something about hot water cascading down your back after a long day that we love as well.  It pains us to make this suggestion, but it is not without merit.  Mold and mildew love warm and humid locations, and a soaking shower is exactly where this happens.  Turn on the exhaust fan and limit time in the shower for the best way to keep your mold and mildew at a minimum.

#3 – Squeegee

If you don’t know what a squeegee is, it is the side of the windshield wiper that wipes the water away.  Cleaning the inside of the shower and door after each shower will keep your tile clean and mildew free.  Use a 50/50 mix of vinegar and water once a week after squeegeeing to give the fight against mold and mildew a boost.

Bonus Tip – King’s Cleaning Solutions

Shameless plug we know, but it should not come as a surprise to you that we are the bonus suggestion.  Since we are already coming to your home to clean your carpets on a regular basis, why not have us take care of your tile and grout?  We can kill two birds with one stone and make your home look doubly beautiful.

www.kingscleaningsolutions.com

Carpet Dents

Happy New Year from your friends at King’s Cleaning Solutions! We hope your resolutions are coming through successfully and are on track to meet your goals. We have also set a resolution for the upcoming year: We want to provide you and your family even better customer service than we have in years past. This means even more attention to details and minor parts of our industry that will set us apart.

We all know that carpet can make a home look great. One of the biggest drawbacks to carpet is heavy furniture can sit on carpet and cause dents and damage. This is a real problem, but it is one that can be avoided with a few simple tricks and techniques from your friends at King’s Cleaning Solutions.

INSTALLATION

Whether you are building a new house or installing fresh carpet in your existing home, taking a few extra steps to keep your carpet from being ruined and resisting damage is not that difficult. Some carpet varieties, berber is a good one, are tightly woven or lower than some carpet and as such resist dents better than their other counterparts. You can also elect to use padding underneath your carpet for additional support.

COASTERS

We all know the coasters used under glasses and cups designed to keep water from staining end tables and the like, but there are also coasters available for furniture. The large, flat design helps spread the weight across a larger surface, making coasters perfect for sofas and tables.

MOVE AROUND

Moving your furniture every so often can make a difference for your carpet’s long term durability. You don’t have to move furniture often – annually should be good enough. This is also a great way to keep your home looking new and fresh, something that never gets old in a home.

Are you looking for a new partner in your home carpet care? Is one of your resolutions to take better care of your home and carpets? King’s Cleaning Solutions would love to be a part of your new year’s resolutions by providing you with quality carpet care. Contact us; let us be your partner.